new star matka
new star matka
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This app is available for your device
new star matka
This app is available for your device
Contact
+91 0236750030
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new star matka?
To log in, open the app and enter your registered mobile number. An OTP will be sent to your number, which you must verify to gain access. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify that your internet connection is stable and secure. Once you have a strong signal, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number. If you've changed numbers, send your updated KYC details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access the updated app and play as usual.
Q1: What is the minimum withdrawal amount in the new star matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only withdraw their actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, storing your UPI information, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual prompt completion of services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If you're experiencing issues, don't worry - the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
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